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Creating a Profile and Company Profile FAQ's

  • I can't find someone I am looking for on the Smibs Network. Is there any way I can invite them to use the network and software?

    If you can't find someone on the Smibs Network and would like to invite them to the service:

    1. Select the 'Network' drop down in the header. On this page you will see an area on the right side encouraging you to grow your network and contact list.
    2. Select 'Email an Invitation' and fill out the fields in the accompanying page. Attach a personal message explaining why the contact should join the network, then click 'send invitation.

  • Why should my profile be discoverable?

    When discoverable, your profile allows other people to find you on the Smibs Network and invite you to become a friend or corporate connection. In your profile settings you can decide what information is publicly visible to your friends.

  • I am not sure that this profile belongs to the same person I am thinking of, what should I do?

    Try sending an E-mail to confirm your suspicions. The Smibs Network is a business network of professionals and you should not have any reservations about sending a quick note to someone using the software. Maybe you will make a new business contact!

  • Can I change the owner of a company?

    You can change the owner of a company only if you are the company's current owner. To change the owner of a company:

    1. Select the 'Companies' drop down in the header and select the company who's ownership you wish to change.
    2. In the Setup & Management Overview area select the 'Company, Unit & Team Settings' link.
    3. On the Settings page there is a section titled 'Change company account ownership'. As you begin typing in the new owner's name, a list of users will appear. Choose the user you wish to receive ownership and click 'select this person to be the owner of....

  • What happens if I change the owner of my company?

    Well, according to the system, you'll no longer be the owner of the company. You'll still be a team member and admin but you won't have access to the more critical admin settings -- for example, defining application plans, promoting admins, and terminating the company. Once you give away ownership, there is no way for you to get it back, unless the new owner is a nice person and gives it back to you.

  • What is a friend?

    You can invite people (or be invited) to become friends, a first step in lasting corporate connections. After accepting the invitation, friends get to see each other's full profiles including 'friends only' content. Their contact information will also be linked into each other's 'Personal Contacts'. Now if one of them updates their profile, for example changing a phone number, their contact information will automatically be updated in their friend's 'Personal Contacts'.

  • How do I find Friends on the Smibs Network?

    Select the 'Network' drop down in the header. You can find friends by using the search function on the page to search within the Smibs Network or you can select to search only within your current friends list.

  • Can I remove someone from my friends list?

    You can remove someone from your friends list by clicking on their profile and clicking on the 'connect' link. There is an option to revoke friendship if you like. If you change your mind later, you can always re-add them as a friend.

  • What is a Network Contact?

    Network Contacts are one-way connections, providing you with the opportunity to express interest in a company or fellow business professional. Once you've added a company or individual as a Network Contact, their contact information will be instantly added to your Doorbell, enabling you to follow up with potential business ventures or other corporate connections and friendships. If a Network Contact updates their profile, for example with a new address, their contact information will be automatically updated in your Doorbell as well.

  • What is the difference between 'My Network' and the 'Public Network'?

    'My Network' is a list of all your current friends on the Smibs Network. You can see their profiles by clicking on their names, or remove them with the red remove symbol. The 'Public Network' lists all people who are on the Smibs Network, listed chronologically from newest members to oldest. By checking the 'Public Network' page, you can see if any new friends or colleagues have signed-up for Smibs Network and invite them to become your friend or team member!

  • What is the 'Your Introduction' section about?

    This is a chance for you to create a brief summary of yourself. You can write virtually anything that gives the network and your contact list a clearer picture of you personality. Common entries include: Introductions, Hobbies, Interests, Music Preferences, etc.

  • What is the 'Your Skills' section about?

    The 'Your Skills' section allows people who view your profile to see what you consider your professional and personal attributes. Common entries include: Management, Advertising, Graphic design etc. You can enter anything that you want people to associate you with, however we suggest professional skills to best market yourself to possible new corporate relationships.

  • What are the 'Portfolios' and 'Projects' sections about?

    These sections serve to highlight design, photography and other work projects you would like others to see. These sections may serve to highlight your past accomplishments and possibly land you new clients, corporate connections, or a job from other people on the Smibs Network.

  • How do I create a Company profile?

    To learn how to create a company profile, please see the 'Creating a Company' guide page.

  • Can I delete my Company?

    If you have created the company or are listed as the owner, you can delete your company profile. Please be warned that this process is irreversible. To delete your company's profile:

    1. Click on the 'Companies' drop down in the header.
    2. Select the company you wish to delete.
    3. Select the 'Company, Unit and Team Settings' link.
    4. Click on 'Please cancel this company account'

  • Why would I want to make my Company profile discoverable on the Smibs Network?

    If you are interested in networking and finding new business, we strongly suggest you publish your profile so that others on the Smibs Network can find your company and add it as a Network Contact to their business network.

Permissions, Networks, Units and Teams FAQ's

  • What are Units and Teams?

    You can use units and teams to further define the organizational structure of your company. Units are the first subdivision level of a company, and teams are the second level. Please note, however, that you can define teams for a company without defining units.

    Once you have a structure in place, you can define access permissions for specific units and teams. For example, if you have a sales team and a product development team, you might choose to only grant access to Doorbell to the sales team. This makes it easy to control the type of information that different teams have access to.

  • What are permissions and how do they work?

    Permissions allow you to restrict who in your Doorbell network has access to what information. It works by utilizing the separate units and teams you have created and allowing access to specific information as you see fit.

  • Do I need to use Units and Teams?

    No. You can keep it really simple and use the default setup. If you put all colleagues into the default team, it is easy to give them access to applications such as Doorbell and share all company contact lists.

  • I understand Teams, by why Units?

    Units make sense for larger organizations. For instance, if your company has North American and European offices, you can keep them separate by establishing two units. Each unit can have several teams, such as Sales and Production. The advantage of dividing your company in this way is that the system will not automatically share each units' data in applications such as Doorbell -- keeping the units' contact lists clear and separate! Note that if someone is a member of teams in both units, they will have access to information in both units.

  • What happens to my company’s Doorbell items (tasks, contacts, etc) when I decide to add Units to my organizational structure?

    Before you add Units, the default Permission setting on all items is to your entire company (that is, everyone can see what is added). Once Units are added, the default Permission setting switches to Permission by Unit. So, when a new contact or task is created, Doorbell will ask which Unit the item belongs to. Once allocated to a Unit, only members of a Unit will be able to see those items.